Description
The HR Generalist will report to the HR Manager and be an integral part of the HR team assisting with Employee Relations and special projects.
Responsibilities and Duties:
- Develop human resources solutions by collecting and analyzing information and recommending courses of action.
- Improve manager and employee performance and experience by identifying problems and evaluating potential solutions.
- Oversee and complete special projects, including setting timelines, coordinating with parties, conducting research, and developing and organizing information.
- Prepare reports by collecting, analyzing, and summarizing data and trends.
- Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation.
- Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
- Review and file new hire paperwork in collaboration with payroll and legal vendors.
- Administer Employee Satisfaction Surveys and focus groups.
- Address employee relations, concerns, and disciplinary or performance issues as they arise.
- Update and revise employment policies and procedures as required by law or necessary for the business.
- Maintain a positive culture by managing day-to-day office tasks as needed.
- Assist in the payroll process and offboarding/onboarding.
- Issue administrative-related documents in regards to COVID-19, government-related certificates, and office or business-related documents.
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Finance, or equivalent work experience.
- 2+ years of direct experience; hourly population and/or call center experience highly preferred.
- Strong ability to multitask, extremely detail-oriented, great communication skills, and a TaskUs attitude.
- Background in the BPO industry will be considered a plus.
- Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation will be considered a plus.
- Great level of English.
- Knowledge of state and federal employment law.
What We Offer:
- Competitive industry salaries ranging from $60,000 to $90,000 per year.
- Comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.