Description
As a Manager, People Solutions, you will serve as a leader who empowers a team that plays a pivotal role in driving operational excellence across multiple geographies and functions.
You will guide and support your team as they lead end-to-end process transformation efforts , from diagnostics and baselining, to solutioning, deployment, and continuous improvement.
Your strength lies in developing talent, removing roadblocks, and aligning people strategies with business priorities.
Key Responsibilities:
- Project Planning & Strategy: Lead the development of comprehensive project plans and guide the team in outlining timelines, resource requirements, and budget estimates as needed.
- Stakeholder Management & Communication: Serve as a critical conduit between business and technical teams, articulating business needs clearly to developers and ensuring solutions are aligned with operational context and end-user experience.
- Technical Oversight & Execution: Translate business requirements into technical specifications for tool configuration and integration.
- Deployment & Adoption: Develop and implement change management strategies to ensure successful user adoption and sustainability of process improvements.
- Continuous Improvement: Empower the team to identify improvement opportunities and act as catalysts of change delivering measurable impact and efficiency gains.
- Documentation: Guide the team in the creation and documentation of policies, processes, and business requirements.
Requirements:
- A problem solver with 3–5+ years of experience leading a team; in driving/ leading process re-engineering of core end-to-end business processes.
- Possesses the ability to inspire, motivate, and empower teams to achieve their full potential. Must have a strong focus on People Development.
- Strong skills in process mapping, gap analysis, root cause analysis, and value stream mapping.
- Proficient with process documentation tools (e.g., MS Visio, Lucidchart, etc.).
- Experienced in cross-functional stakeholder management, from front-line teams to senior leadership.
- Comfortable communicating across business and tech, with the ability to translate business needs into technical requirements, and vice versa.
- Knowledge on HR or HRIS core processes (e.g., onboarding, transfers/movement, offboarding, performance/operational excellence and people related KRAs).
- Exposure to project management practices, including scoping, scheduling, risk management, and delivery tracking.
- Familiar with performance measurement frameworks, such as KPIs, SLAs, and continuous improvement metrics.
- Comfortable working with data to quantify impact and build business cases.
- Agile, adaptable, and able to thrive in a matrixed, fast-paced environment.
- Familiar with Lean Six Sigma, Kaizen, or other business process improvement methodologies.