Junior Partner Operations Manager (w/m/d)

As a Junior Partner Operations Manager, you will be part of the technical operations team and support the management of our DMO partners and the implementation of the Holidu Smart Destination (HSD) modules.

You will work together with experienced colleagues to ensure that our partners can successfully implement and continuously optimize our solutions. You will have the opportunity to dive deep into digital platform processes, partner onboarding, and performance optimization, and develop yourself step by step into an independent operations role.

Responsibilities:

• Support the implementation of HSD modules at new and existing partners.
• Accompany go-live phases and document technical setups.
• Support the analysis of product performance and create reports.
• Handle incoming technical partner requests.
• Maintain technical documentation and participate in testing new features.
• Collaborate closely with account management, product, and customer support.
• Collect partner feedback and pass it on to product and development teams.

Requirements:

• First professional experience (0-2 years) in a technical, digital, or customer-oriented environment (e.g., support, operations, consulting, project assistance, IT, e-commerce, SaaS).
• Basic technical understanding and interest in digital platforms and interfaces.
• Structured, reliable working style and willingness to learn.
• Good communication skills and enjoyment of working with customers and teams.
• First experiences with CRM or ticket systems are beneficial.
• Very good German and good English language skills.

Benefits:

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data informs our decisions, and continuous improvement helps us learn faster. Your work has meaning – and you'll see the difference directly.
• Learning: Grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and personal learning budgets – with a special focus on AI.
• Great people: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes and keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people you can identify with – which makes our work meaningful and inspiring.
• Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things.
• Flexibility: Enjoy the benefits of a hybrid work model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our nearly 30 offices.
• Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks that keep you full of energy. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun.