Center of Excellence (CoE) Analyst – Strategy & Transformation

Job Title: Center of Excellence (CoE) Analyst – Strategy & Transformation

We are not looking for a traditional process analyst; we are looking for a Change Catalyst who will help our team elevate its strategic impact. In the Center of Excellence, your mission is to "connect the dots" between data, people, and processes,transforming complexity into simple, innovative solutions.

Responsibilities:

• Connect the dots: Analyze macro and micro scenarios to identify synergies between different departments and workflows.
• Process architecture: Describe, map, and optimize complex processes, ensuring clarity, efficiency, and a focus on strategic outcomes.
• Change catalyst: Act as an internal influencer, helping teams transition from a transactional mindset to a consultative, strategic approach.
• Data storytelling: Leverage data to tell compelling stories that support executive decision-making.
• Applied innovation: Propose and implement continuous improvements using emerging technologies and new ways of working.

Qualifications:

• Agile mindset: Practical experience with Agile methodologies (Scrum, Kanban, Lean) for project management and workflow optimization.
• Power BI mastery: Ability to create advanced dashboards that translate raw data into actionable strategic insights.
• Critical & creative thinking: Proven ability to "think outside the box" to solve complex business problems.
• Communication excellence: Skill in describing processes in a structured and educational way, with the ability to navigate between operational and executive levels.

Preferred qualifications:

• Artificial intelligence (AI): Familiarity with Generative AI tools, LLMs, or automation (Power Automate, Python, etc.) to optimize tasks.
• Previous experience in a Center of Excellence (CoE) environment or Internal Consulting.

Behavioral profile:

• Intellectual curiosity and a drive for continuous learning.
• Proactivity to identify "bottlenecks" before they become problems.
• Resilience and negotiation skills to drive cultural transformation.