Description
Join us in shaping the future of mobility at Porsche. You will be part of an international environment, collaborating with colleagues across locations and contributing to system development activities in a structured and supportive team.
We are looking for a Junior Problem Resolution Responsible to join our team in Romania. In this role, you will work closely with internal and external development partners and support problem resolution activities related to vehicle systems and software development.
Your daily responsibilities will focus on supporting the handling and coordination of problem tickets, ensuring clarity, traceability, and timely follow-up while working closely with team members and customers.
Key responsibilities include:
- Supporting the processing of problem tickets by checking completeness, traceability, and correct assignment
- Supporting with reporting for the weekly error review meeting
- Collaborating with BTVs (initially mandatory on-site to build trust)
- Assisting with basic technical pre-analysis of data to support efficient error clarification and routing
- Contributing to the preparation of regular reports and support coordination meetings related to problem resolution
- Helping track open topics and follow up on missing feedback or overdue items
- Supporting the identification of improvement opportunities in processes and collaboration
- Collaborating with international project teams and stakeholders
To succeed in this role, you will need to have a Bachelor's or Master's degree in Engineering, or a comparable field of study. You should be interested in the automotive or technical development environment, with initial exposure (internships, student projects) being a plus. You will also need to have a basic understanding of vehicle systems or technical products and be motivated to deepen your knowledge.
Additionally, you will need to be familiar with ticketing or tracking systems (e.g. Jira or similar), or be willing to learn. You will also need to be willing to understand development processes and work with different tools and systems. Good knowledge of MS Office tools, especially Excel, is also required. Fluency in German and English is necessary, and you will need to have a structured way of working, good communication skills, and a proactive, team-oriented mindset.