Description
Join our team in Barcelona, Spain, where we're building a software and service solution to help vacation rental owners manage and distribute their properties more efficiently.
As an Account Manager, you will be responsible for improving the performance of your accounts by analyzing existing data and developing a solution-oriented strategy. You will build strong relationships with our key customers and actively support them in increasing revenues. You will also be the main contact person for our vacation rental owners in Catalonia, advising them on how to use our product and utilizing your negotiation and upselling skills.
You will organize lead-generating and networking events (remote or in-person) to build a community of vacation rental owners. You will coordinate the going live of our vacation rentals and ensure a continuously high level of customer success-oriented service. You will interact with our product and content team to guarantee a smooth onboarding process.
We're looking for someone with relevant job experience in account management, tourism, or other commercial roles. You should have strong communication and negotiation skills and the ability to remain friendly and calm in all situations. Near-native Spanish skills and fluent English are required. A customer-centric, problem-solving attitude is essential.
In return, you will have the opportunity to make a difference for hundreds of thousands of monthly users, take responsibility from day one, and develop through regular feedback, workshops, and knowledge exchanges. You will also have two extra study days to develop and grow, engage with international, diverse, yet like-minded colleagues through regular events, and benefit from our hybrid work policy.