Description
At TaskUs, we're seeking an Employee Resilience Coach to provide coaching interventions to bolster employee resilience, help them reach goals, and overcome obstacles.
Responsibilities:
- Proactively check-in with teammates and invite them to individual or group coaching sessions
- Provide individual and group coaching sessions using a prescribed approach
- Partner in creating and implementing individual action plans for clients
- Monitor and check-in with clients to track progress towards their goals
- Schedule and conduct regular coaching sessions
- Create and organize confidential client files
- Monitor, collect, and evaluate data to track client progress
- Report accurate and consistent data using prescribed tools
- Assess for emergency/crisis needs and ensure safety planning
- Design and facilitate wellness sessions and outreach programs
- Lead or co-lead projects assigned by the Manager or Director of Wellness and Resiliency
Requirements:
- Graduate of a 4-year college course in Psychology, Social Work, or similar
- Minimum 1 year of experience in coaching, mentoring, or counseling
- Excellent interpersonal and communication skills
- High level of discretion and confidentiality
- Above-average fluency in written and spoken English
- Strong desire to help others
- Flexibility to work with shifting hours
- Proficiency in office software applications
Preferred Qualifications:
- Experience in mental health care
- Certification in Life Coaching
- Master's degree in Psychology, Social Work, or similar
- Licensed Psychologist, Guidance Counselor, or Psychometrician