Description
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
As part of our Human Resources team, you’ll help us attract, hire and retain the top talent we need to achieve our bold vision. You’ll play a vital role in defining, developing and maintaining the winning culture that empowers diverse individuals to work together and create the impossible.
The Associate, Employee Relations, working under general supervision, is responsible for applying existing organisational practices and procedures for the administration of resolutions to employee relations issues, including investigations into conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner.
Responsibilities
- Assists with the consistent administration of company policies and procedures related to employee relations, workplace conduct, and employee communication as per established norms.
- Prepares the administrative documents and supports resolution of employee, union, and work council relations issues, such as conflicts, disputes, wage violations, and disciplinary matters, with fairness and consistency in a timely manner in compliance with laws, regulations, and company policies.
- Supports managers with preparations for collective bargaining agreements and associated negotiations.
- Prepares thorough responses for cases, investigations, departures, mediations between employees, hearings, and related issues as per established practices, procedures, processes, and timelines.
- Supports the implementation of a feedback mechanism for employees to share suggestions on lean process improvement initiatives.
- Supports managers in monitoring case quality to ensure an efficient and effective experience and assists with the development of templates for internal reporting to senior HR management, HRBPs, and employee relations teams.
- Interprets defined company policies and practices to complete administrative tasks involved in the daily implementation of performance management systems, including performance evaluations, goal setting, feedback mechanisms, and performance improvement plans.
- Assists specialists and senior specialists in the design and implementation of training programs for managers across departments on employee relations subjects such as conflict resolution, dispute management, complaints, goal setting, performance feedback delivery, etc. with the objective of achieving high employee motivation, morale, and a positive work environment.
- Assists Specialists and Senior Specialists for the delivery of employee relations special projects by liaising with external consultants, conducting research into relevant issues, gathering information on industry-wide practices and standards, organizing the information, and analyzing the same.
- Assists Specialists and Managers in formulating effective responses for all types of discrimination charges and complaints through research, information gathering, and application of analytical ability;
- Maintains accurate and confidential employee records and data related to employee relations matters, including changes in employment status and disciplinary history.
- Assists Specialists and Managers in the preparation of HR-specific communications and policies related to employee contracts, including employment terms and conditions, codes of conduct, workforce retrenchment, etc., as per established processes leading to the organisational objective of high employee motivation, morale, and a positive work environment.
- Assists Specialists and Managers to regularly update existing HR-specific policies related to employee contracts, employee relations, performance management, workplace conduct, etc. to ensure compliance and consistency with relevant laws and companywide policies.
- Prepares materials required to process personnel changes, including, but not limited to, salary changes, promotions, transfers, and terminations, and maintains a record of the associated timelines under the guidance of the manager.
Qualifications
- Bachelor’s degree in Human Resources, Organisational Development, or a related discipline, or commensurate work experience.
- At least 1 year of work experience with a master’s degree, or 2 years with a bachelor’s degree.
Benefits
- Immediate medical, dental, vision, and prescription drug coverage
- Paid parental leave, new parent ramp-up programs, subsidised back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day