Description
As a Sales Ambassador at Cartier, you will ensure a unique client experience before, during, and after a sale. You will achieve sales targets and proactively develop your client portfolio. Your responsibilities include:
Sales Achievements:
- Provide an exceptional client experience during a sale
- Master the steps of a sale, including welcome, discovery, convincing, closing, and development
- Adapt to clients' needs and motivations
- Strive to improve and surprise clients
- Handle negotiations and objections with ease
- Transmit the passion and values of the Maison
- Act as a privileged contact for clients in case of Care Service
- Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development:
- Cultivate strong client relationships and develop client loyalty
- Efficiently develop the client portfolio and execute targeted CRM actions
- Participate in client events and act as an Ambassador of the Maison
Daily Boutique Operations:
- Respect all group, Maison, and boutique policies and procedures
- Participate in inventories
- Assist with set-up and breakdowns at opening and closing of the boutique
- Implement Visual Merchandising guidelines
- Assist with special projects when requested
To succeed in this role, you should possess:
- Strong interpersonal skills
- Sales skills and product knowledge
- Client acumen
- Team spirit