Description
We are seeking an experienced Business Analyst to join our team, focusing on implementing our ONESOURCE Global Trade Management (GTM) solution for clients.
As a key member of our project implementation team, you will work closely with clients to understand their business processes and policies, and translate them into our solutions. Your primary goal will be to ensure seamless integration of our GTM product with clients' existing systems and processes.
Key Responsibilities
- Conduct business and requirements sessions with client stakeholders and formulate requirement definition documents for sign-off, serving as the input for finalizing the technical solution and test planning
- Acquire TR OneSource Global Trade Management (GTM) product knowledge and learn the related business operations and systems to consult with internal and external customers, providing recommendations to the project implementation team
- Work with clients to translate their business processes and policies into our solutions
- Engage with other key teams, such as Product Management & Engineering, within Thomson Reuters as appropriate to deliver end-to-end solutions
- Prepare and support execution of test scripts and test cases as needed
- Provide training to end users and customer development staff on product functionality, aligned with business processes
- Complete tasks independently
Required Qualifications
- A bachelor's degree, with a strong preference for degrees in engineering or business
- Native Japanese and good English language skills, with the ability to communicate effectively with people in different roles across an organization
- 7-10 years of experience in supply chain, trade compliance, global trade, customs, or tariffs; certifications from relevant professional institutions would be an added advantage
- Ability to work well in a team-oriented environment, while also being able to work independently as needed
- Flexibility, adaptability, and strong commercial sense/business acumen
Preferred Qualifications
- Knowledge of supply chain products
- Experience working with a customs provider or a professional services firm operating in the supply chain space
What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.