Description
As a Business Development Representative, you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them understand the value of Intercom through creative & engaging prospecting.
We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.
As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!
Your responsibilities will include:
- Strategic Account Targeting: Partner with Enterprise Account Executives to build and prioritize highly strategic target account lists. This includes deep dives into firmographics, technographics, and intent data to identify top opportunities.
- Expert Enterprise Prospecting: Generate new business pipeline through expert cold calling, highly personalized email, and targeted LinkedIn social selling. You'll consistently attract new, large-scale customers by crafting hyper-personalized messaging for C-level executives, orchestrating multi-threaded outreach campaigns, and leveraging sales intelligence tools to uncover critical insights and pain points.
- Exceptional Prospect Experience: Deliver an outstanding and tailored experience for prospective enterprise customers, acting as the initial point of contact and ensuring a high-value introduction to our solutions. You'll articulate Intercom's value as a trusted advisor.
- Product & Market Acumen: Maintain a comprehensive understanding of Intercom's product suite and its value proposition.
- Cross-Functional Optimization: Collaborate with Marketing, Sales Operations, and Product to improve business processes that directly impact enterprise pipeline generation and conversion, providing valuable field feedback.
We're looking for someone who:
- Has a strong desire to build a career in Sales, with a goal of becoming an Account Executive or a closing-based role in the future.
- Has 1+ year of customer-facing work experience, preferably in Sales and/or SaaS.
- Has experience and success working with Enterprise-sized accounts.
- Is operationally excellent, able to use their time effectively and efficiently to complete revenue-driving activities.
- Has competitive landscape and industry knowledge, staying up-to-date on the latest news and trends.
- Possesses strong prospecting skills, including cold calling, email, and social selling.
- Is a strong communicator, able to articulate their thoughts and express ideas effectively.
- Has a growth mindset, is self-aware, and understands their strengths and weaknesses.
- Is results-oriented, with a 'never settle' approach to quota, progression, and team development.
- Has a Bachelor's degree, preferably in a related field.
- Is familiar with systems and tools such as SFDC, Outreach, Cognism, Zoominfo, and LinkedIn Sales Navigator.