Description
As a Senior Associate Project Manager supporting the Campaign Delivery team at Capital One, you will lead critical marketing initiatives that directly impact the company's bottom line. You will coordinate the development and execution of a diverse campaign portfolio, creating comprehensive project plans, managing dynamic timelines, and driving on-time delivery across broad, cross-functional teams.
Responsibilities:
- Plan, design, and execute complex, multi-workstream digital marketing project plans from initial brief through to final deployment, ensuring deliverables meet scope, timeline, and budget requirements.
- Apply structure to both large- and small-scale initiatives, driving project execution based on defined priorities while demonstrating organisational agility to adapt to changing demands.
- Proactively identify project risks, bottlenecks, and issues; develop mitigation strategies and independently escalate critical blockers when timelines are at risk.
- Partner closely with project customers and internal teams, leveraging strong consulting and collaboration skills to provide both tactical direction and strategic thought partnership.
- Forge deep relationships with cross-functional stakeholders across all levels of the organisation, using outstanding communication skills to manage expectations, inform teams, and influence outcomes.
- Facilitate the day-to-day traffic of creative assets through Legal, Risk, and Compliance reviews, ensuring feedback is documented, addressed by creative teams, and aligned with internal audit standards.
- Manage day-to-day strategy development and executional tasks for owned and paid media campaigns.
- Develop socialisation calendars to ensure buy-in is received from key stakeholders and leaders at critical decision points.
- Ensure appropriate approvals are received from key stakeholders.
- Organise and maintain critical artifacts in campaign folders for audit.
- Coordinate and document critical project milestones, including kick-offs, stand-ups, timelines, and the movement of assets between designers and channel managers, to ensure clear version control and team accountability.
- Own the weekly status reporting cadence, translating complex project updates into clear, concise summaries for the broader Campaign Delivery team.
- Maintain and scale team resources, process maps, and standard operating templates to ensure the department's 'how-to' guides are always optimised and up to date.
Requirements:
- Project or program management experience collaborating across broad groups of cross-functional stakeholders.
- Attention to detail and ability to keep projects or programs on track and problem-solve in real-time.
- Excellent written and verbal communication across varying functional groups and levels.
- Ability to spot opportunities for process improvements and implement change that impacts teams outside of current scope.
- Strong facilitation skills, able to collaborate, plan, execute, and follow-up on meetings at the team level.
- Organised and able to self-manage details of multiple projects, deadlines, and changing priorities simultaneously while maintaining strong and accurate work.
Basic Qualifications:
- Bachelor’s Degree or Military experience.
- At least 3 years of Program or Project Management experience.
- At least 3 years of experience utilising Scrum, Kanban, or SAFe methodologies.
- At least 2 years of Relationship management experience.
- At least 1 year of Owned or Paid Digital experience.
Preferred Qualifications:
- Master’s Degree or MBA.
- PMP (Project Management Professional) certification.
- 4+ years of Program or Project Management experience.
- 4+ years of experience leading projects across cross-functional teams within an organisation.
Salary Information:
- McLean, VA: $96,500 - $110,100 for Sr. Project Manager.
- Wilmington, DE: $87,700 - $100,100 for Sr. Project Manager.
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.