Description
At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success.
Join us as a Project Installation Manager, responsible for planning and managing project delivery infrastructure. You will oversee on-site delivery, assembly, installation, and immediate defect resolution across all customer projects. Serving as the primary field contact, you will bridge communication between our customers and internal operations, ensuring complex installations are executed safely, on schedule & within budget to protect business margins and deliver an exceptional customer experience.
Key Responsibilities:
- Conduct pre-installation site surveys & assessments to assess structural readiness, utility access, space layout, and potential site hazards
- Prepare & enforce site specific Risk Assessments (RAMS) & Method Statements (RAMS), ensuring full compliance with Health, Safety & local building regulations
- Take ownership of planning, recruiting and onboarding field team resources
- Supervise on-site installation teams and subcontractors to enforce exceptional workmanship standards, drive fitting efficiency, and maximise overall productivity
- Serve as the primary on-site point of contact for issue resolution, collaborating with internal teams and the customer to drive swift solutions while protecting business margins
- Monitor and manage daily installation progress against project milestones, delivering regular status updates, risk logs, and performance reports to the Customer Operations team & end customer
- Support the commercial team in the presentation of the Herbert Parkinson / John Lewis business at relevant trade shows & industry events to drive a healthy pipeline of business leads & customer interactions
- Alongside Sales & Customer Operations, you will manage client retention from enquiry through to PO, including supporting tenders, stakeholder management, client presentations and sample room installation
Essential Skills/Experience:
- Demonstrable experience leading complex physical installations in the field
- Exceptional organisational skills; with a proven track record of managing multiple major site installations consecutively
- Experienced & confident in managing specialised sub-contractors on active work sites
- Relevant Project Management qualification - PRINCE2 or equivalent
- Valid site safety management qualification
Desirable Skills/Experience:
- Advanced Project Management qualification
- Extensive knowledge of textile & manufacturing industry
- Comprehensive knowledge of soft furnishing industry - Made to measure (M2M) and Filled Goods
Benefits:
- Expected salary - £48,600- £55,000 (dependent on experience)
- In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour.