Description
We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
The Data Foundation & AI team builds advanced ML/AI models and applications that enable product teams to deliver intelligence at scale. We design infrastructure and abstractions that make AI development faster, more reliable, and more impactful.
As a Senior Data Scientist on the Data Foundation & AI team at Plaid, you will define and operationalize quality measurement across our enrichment and AI systems, ensuring our products deliver reliable, high-impact outcomes for customers. You'll own and evolve evaluation frameworks, investigate customer-facing quality issues, and build automation to accelerate iteration and improvement cycles.
Responsibilities
- Defining quality metrics that shape product direction
- Turning ambiguous customer complaints into structured investigations
- Building evaluation systems that scale
- Measuring AI system effectiveness in a principled way
- Automating workflows using modern AI tools
- Influencing roadmap decisions through data
Qualifications
- 5+ years of experience in data science or analytics roles
- Experience defining evaluation and metrics frameworks
- Strong SQL and Python skills
- Experience investigating ambiguous problems end-to-end
- Ability to operate independently and influence stakeholders
- Clear communication of trade-offs and insights
- Experience evaluating AI or ML systems is a plus
- Ability to thrive in a collaborative environment, working with both technical and non-technical partners to drive measurable outcomes
Additional Information
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.