Description
Freenome is seeking a high-impact Senior Manager to bridge the gap between our innovative diagnostic technology and the clinical workflows of our health system partners. As the primary project lead for EHR integrations, digital products, and driving the 'Order-to-Results' lifecycle, you will act as the technical architect of the customer relationship, ensuring that our integrations are not just functional, but optimized for clinician adoption and business growth.
In this role, you will leverage Redox to develop strategic integrations with health systems and industry partners to enable order to results capabilities and digital health tools across major EHR vendors, including Epic. You will work with the Orders to Cash Product lead and others to execute EHR and other digital health tools strategy.
Key responsibilities include:
- Managing EHR implementation projects with Redox and customer partners to enable bidirectional interfaces
- Providing customer relationship management and pre-sale connectivity support to enable business growth
- Working with optimization and implementation team during customer onboarding to complete technical integration for EHR and other digital products
- Providing business reviews, performance dashboards, and analytics information to inform EHR strategy and to achieve account health and volume benchmarks
- Supporting customer success in efforts to help increase product adoption where technology can be used
The ideal candidate will have at least 4 years of experience managing complex Electronic Health Record (EHR) implementations or healthcare interoperability programs, as well as 3 years of experience in a customer-facing role with a proven track record of supporting sales cycles and managing external stakeholder expectations.
The US target range of our base salary for new hires is $144,500 - $205,537. You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.