Legal Operations Analyst

At Cloudflare, we're on a mission to help build a better Internet. We're looking for a highly motivated Legal Operations Analyst to join our growing team in the Legal, Policy, and Trust & Safety department. In this role, you will be responsible for optimizing and scaling our contract lifecycle management (CLM) processes, and advancing the LPT department's technology roadmap.

We are seeking a highly organized and technically skilled individual with hands-on experience designing processes, implementing, managing, and integrating legal systems with enterprise platforms. The ideal candidate will have a proven track record of evaluating technology, driving automation initiatives, and delivering measurable improvements in legal workflows.

As a Legal Operations Analyst, you will serve as a co-administrator for Ironclad, managing legal workflows, templates, clause libraries, reporting, and user access. You will facilitate end-to-end contract processes, track milestones, and ensure timely approvals. You will also help pilot, implement, and optimize AI and automation tools to streamline legal workflows and enhance productivity.

This highly impactful role offers the opportunity to shape contract management, drive adoption of AI and automation, and help scale the LPT department's operations in a fast-paced, evolving environment.

Responsibilities:

• CLM Administration: Serve as a co-administrator for Ironclad, managing legal workflows, templates, clause libraries, reporting, and user access.
• AI & Technology Initiatives: Help pilot, implement, and optimize AI and automation tools to streamline legal workflows and enhance productivity.
• Process Improvement: Identify opportunities to streamline in contract and workflow processes, recommend solutions, and help implement best practices to scale the legal function.
• Project Management: Support projects end-to-end – from planning and coordination to rollout and adoption.
• Analytics & Reporting: Build dashboards and reports on contract metrics, KPIs, and technology adoption metrics to maintain data for leadership review.
• Training & Enablement: Develop documentation and training for LPT teams and business partners to maximize adoption of CLM and AI tools.
• General Legal Ops Support: Ensure smooth execution of department workflows by supporting day-to-day operations, including maintaining knowledge bases, driving cross-functional initiatives, and supporting strategic ad hoc projects.

Requirements:

• 5+ years of experience in legal operations, preferably at a fast-paced global technology company.
• Highly organized and proven in defining and executing a project from start to finish, ability to manage multiple concurrent projects, high-volume workloads, and shifting priorities with confidence.
• Strong technical acumen with hands-on experience designing processes, implementing, managing, and integrating legal systems with enterprise platforms.
• Proven track record of evaluating technology, driving automation initiatives, and delivering measurable improvements in legal workflows.
• Skilled in legal data analytics (ROI, cycle times, volumes, trends).
• Excellent communicator with strong writing skills; able to present complex issues clearly and concisely.
• Collaborative, adaptable, and cross-functional team player with integrity, curiosity, and strong interpersonal skills – with the ability to work independently or cross-functionally.

Bonus:

• Working knowledge of AI tools and applications, including prompt design, data extraction, document analysis, and model training.
• A sense of humor!

Compensation:

• Compensation may be adjusted based on location: For the New York, D.C., and California (Excluding the bay area) the expected salary range is $124,000 - $152,000
• Equity: This role is eligible to participate in Cloudflare’s equity plan.
• Benefits: Cloudflare offers a complete package of benefits and programs to support you and your family, including health and welfare benefits, financial benefits, and time off.

What Makes Cloudflare Special?

• We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
• Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
• Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
• Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
• 1.1.1.1: We released 1.1.1.1, a free public DNS resolver that blocks ads and trackers, making the Internet faster and safer for everyone.