Description
IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients.
As the Associate Sales Engineer Director, you will have a history of honing and exercising technical, quantitative, and commercial capabilities to achieve material business outcomes. You are obsessed with understanding a client’s business and the best mechanism of extending a platform to help them meet their needs.
Principal Accountabilities
- Primary focus is on pre-sales technical support for IQVIAs Technologies Orchestrated Customer Engagement, with secondary support for Orchestrated Analytics, Quality Management Systems (SmartSolve), and Commercial Compliance offerings
- Demonstrating innovative, SaaS solutions that showcase how current and prospective clients can achieve their business goals
- Providing technical knowledge, advice, and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or services
- Working with sales teams during the sales process to maximize the benefits derived from IQVIAs products and/or services
- Providing technical input for bid proposals, projects, and technical documents within the sales process, and identifying additional opportunities
- Providing pre-sale technical support in sales presentations and product presentations at customer sites
- Owning Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demos for clients
- Voice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed
Desired Skills and Attributes
- Demonstrated work ethic and capability to be self-starter
- Demonstrated experience working with top-tier clients in understanding their businesses and crafting technical solutions
- Strong CRM and marketing automation domain expertise, preferably within the life sciences industry
- Technical experience, especially with SFDC and Salesforce Marketing Cloud
- Outstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understand
- Excellent quantitative skills and comfort with data exploration tools
- Demonstrated experience in owning projects end-to-end that involve coordinating many resources and teams
- Excellent organizational skills and attention to detail
- Excellent troubleshooting, analytical, and problem-solving abilities with a tenacious commitment to finding the root cause of issues
- Ability to work under intense pressure and multitask in a fast-paced environment
- Ability to energize and lead a team of partner engineers
Requirements
- Typically requires a minimum of 3 years of related experience with a Bachelor's degree