Future

Client Success Manager

Future
hybrid mid full-time £27,500 - £44,000 London
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First indexed 9 Mar 2026

Description

What you'll be doing

Reporting to the Head of Client Success, you will optimise the delivery of branded content partnerships across editorial brands. You will lead projects, managing everything from creative shoots and client decks to live campaign execution.

As the primary client contact, you will collaborate with Sales and Editorial teams to ensure the smooth, accurate delivery of projects. Your responsibilities will include managing asset collection, overseeing quality assurance (QA), and maintaining an understanding of our e-commerce and branded content capabilities.

In addition to this, you will monitor and optimise campaign metrics to exceed key measurements, providing strategic reporting and recommendations to all partners, demonstrating clear value.

Experience that will put you ahead of the curve

  • Project management experience within publishing.
  • Proficiency with project management tools such as Monday.com & Asana.
  • Experience delivering partnerships including custom video / content production, including being on set, leading PPM meetings, and working with producers to ensure assets are delivered on time to the highest quality.

What's in it for you

The expected range for this role is £27,500 - £44,000. This is a Hybrid role from our London Office, working three days from the office, two from home.

Benefits

  • Uncapped leave, because we trust you to manage your workload and time.
  • When we hit our targets, enjoy a share of our profits with a bonus.
  • Refer a friend and get rewarded when they join Future.
  • Well-being support with access to our Colleague Assistant Programmes.
  • Opportunity to purchase shares in Future, with our Share Incentive Plan.

Internal job family level

Commercial 7 (C7)

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://apply.workable.com/j/2EE73388A9