Description
Grab is Southeast Asia's leading superapp, offering various services such as food delivery, financial management, and ride-hailing.
As a Strategic Account Management Specialist, you will have a strong understanding of Shanghai's local business promotion procedures and government affairs. Your key responsibilities include:
- Tracking local government policies related to autonomous driving, smart delivery, and other relevant areas, while anticipating market-entry risks and opportunities
- Coordinating and resolving unexpected issues arising during operations to improve the smoothness of ground operations for delivery vehicles
- Developing potential clients in Shanghai, including property groups, industrial park management companies, and commercial property operators, and helping deploy delivery vehicles
- Maintaining relationships with existing clients and identifying renewal and expansion opportunities
- Gathering competitor updates and market intelligence to advise product and operational strategies
- Acting as the Marketing team's local contact in Shanghai, connecting the needs of the Technology team with resources from senior management
- Working with the Operations team to coordinate matters at client sites
To be successful in this role, you will need:
- A Bachelor's degree or above, with at least 3 years of experience in business development, government affairs, sales, or a related field
- A local Shanghai network, with familiarity with local procedures or the property/industrial park ecosystem in Shanghai, and an established professional network
- Strong communication and coordination skills, with the ability to independently engage with government departments and corporate clients to resolve complex issues
- Experience in autonomous delivery vehicles, autonomous driving, robotics, or related industries is preferred
- Experience in sales or business development for hospitality, F&B, commercial service robots, or related sectors is preferred
- Industry experience or established connections in property management, industrial parks, commercial real estate, or related fields is preferred
- Experience in government affairs or government relations is preferred
Grab offers various benefits, including:
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex, which allows you to create a benefits package that suits your needs and aspirations
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- A confidential Grabber Assistance Programme