Description
Benchling is seeking an Account Management Leader with a background in Life Sciences and enterprise SaaS. This role is an exciting blend of team management and strategic leadership.
The successful candidate will be a hands-on leader who enjoys working closely with their team and with customers to drive world-class renewal rates and expansion outcomes. They must be able to think and act strategically as well as get into the details with seasoned Account Managers.
Key responsibilities include:
- Managing, mentoring, and growing a team of Account Managers
- Developing a deep understanding of Benchling's solutions and guiding the team in building strategic renewal plans
- Driving key metrics and program success, including renewal, retention, and net revenue retention targets
- Adapting and optimizing processes to ensure consistent, proactive coverage across the customer portfolio
- Serving as a senior point of contact for complex or high-stakes renewal negotiations
The ideal candidate will have:
- A Bachelor's degree in Life Sciences, Business, or a related field
- 5+ years of experience in Account Management, Renewals, Sales, or a related commercial function within SaaS
- 3+ years in a management role
- Strong understanding of Life Sciences R&D, process development, or related scientific domains
- Proven ability to lead and develop a high-performing commercial team
- Excellent negotiation and communication skills
Benchling offers a comprehensive benefits program, including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more. The compensation range for this role is $157K - $220K.
This is a hybrid role, requiring three days a week onsite at either the Boston or San Francisco office.