Description
Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation.
The Grab For Business team empowers corporate clients across Southeast Asia by managing and streamlining their business mobility, corporate transport, food delivery, gifting, and express logistics needs.
As a Key Account Manager (Grab For Business), you will take ownership of a portfolio of high-value enterprise accounts, driving adoption, revenue growth, and long-term client retention.
Responsibilities:
- Manage a strategic portfolio of top-tier enterprise clients to hit and exceed monthly gross merchandise value (GMV) and revenue targets through upselling corporate transport, express, and gifting solutions.
- Conduct regular business reviews with key client decision-makers (HR, Procurement, Admin) to analyze usage patterns, optimize corporate travel/food policies, and demonstrate clear ROI.
- Leverage internal data analytics tools to evaluate client consumption trends, forecast enterprise usage, and build predictive churn models to proactively resolve account risks.
- Partner with Product, Operations, and Regional Marketing teams to build bespoke enterprise features, resolve operational bottlenecks, and execute targeted client engagement programs.
Qualifications:
- At least 4–6 years of experience directly managing and growing large-scale enterprise or corporate B2B accounts in SaaS, corporate travel, or tech platforms.
- Advanced proficiency in SQL, Tableau, or Excel data modeling to translate raw usage metrics into actionable enterprise growth strategies and accurate pipeline forecasts.
- Strong analytical skills with the ability to conduct gap analysis between sales targets and actual performance.
- Proven track record of structuring complex enterprise legal agreements, managing multi-stakeholder procurement cycles, and closing high-value renewal contracts.
- Demonstrated ability to influence, pitch to, and build long-term advisory relationships with C-level executives, HR directors, and enterprise procurement heads.
Benefits:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex, a benefits package that suits your needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.