Description
In compliance with applicable laws, HSBC is committed to employing only those who are authorised to work in the US. The US Head of Global Payment Services Operations leads the Operations team to deliver agreed business outcomes, with a clear focus on service performance, risk management and delivery of change, aligned to a consistent global strategy.
Key responsibilities include maintaining strong expertise in US payments and industry standards, owning delivery of in-country Payments financial targets, ensuring Payments Operations team meets agreed demand statements and delivers the annual business plan, and implementing global initiatives locally.
The role requires strong communication skills, the ability to influence, drive change and manage risk across all operations, and staying current on global and local regulatory/industry developments.
Qualifications include robust knowledge of USD clearing systems and operations, strong working knowledge of SWIFT and ISO 20022 standards, relevant experience in operations or a directly related business/function, and excellent numerical skills and attention to detail.
As an HSBC employee, you will have access to tailored professional development opportunities, a competitive pay and benefits package, and a welcoming and inclusive work environment.