Description
As a Senior Market Manager at Airbnb, you will lead a team of Market Associates responsible for managing a high-velocity account management motion supporting small and medium-sized hosts.
You will own execution excellence across rapid optimisation workflows, holding the team accountable to activity-based KPIs while driving consistent, scalable impact across the region.
Key responsibilities include:
- Leading and managing a team of Market Associates executing a high-volume, transactional optimisation motion
- Being accountable for regional business performance, including input and output metrics, supply optimisation results, and host quality KPIs
- Monitoring performance dashboards and scaled campaign results, identifying trends or gaps, and adjusting team focus to improve outcomes
- Identifying operational bottlenecks, tooling gaps, or process inefficiencies and partnering cross-functionally to improve scale, speed, and consistency
- Coaching and developing team members to excel in a fast-paced, metrics-driven environment
- Continually testing, refining, and standardising scaled account motions and best practices
Requirements:
- 3-5+ years relevant experience managing teams, preferably scaled account management teams
- Prior experience in operations, sales, or leading projects in a performance-driven environment
- Comfortable working in fast-paced, high-volume workflows with clear metrics and performance goals
- Strong organisational and program execution skills
- Data-oriented mindset with the ability to use dashboards and insights to guide decisions and coaching
- Clear and confident communicator who can translate strategy into actionable guidance for frontline teams
Benefits:
- Annual pay range: £72,000-£85,000 GBP
- Eligible for bonus, equity, benefits, and Employee Travel Credits