Description
Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Distribution Performance Management.
In this role, you will:
Maintain a robust end-to-end tracker for campaigns/incentives, and deliver timely reports to distributors in line with agreed timeline
Build and maintain reporting to support the agency channel, ensuring on-time delivery, high data accuracy, and clear documentation of assumptions and sources
Manage distributor and internal stakeholder queries promptly, investigating root causes and providing clear resolutions within agreed turnaround times
Enhance and streamline existing reporting and operational processes, ensuring templates are standardised, well-governed, and consistently applied
Own and maintain the Digione report, understanding the full input/output file flow and investigating any distributor-raised discrepancies or issues
Produce a Post-Implementation Review (PIR) six months after campaign completion, capturing performance outcomes, lessons learned, and improvement actions
Provide accurate, timely reporting for ad hoc requests from internal stakeholders and distributors, prioritising effectively and communicating delivery timelines
To be successful, you will need:
Strong Microsoft Office Skills: MS Excel (Formula, Power Query), Qlik Sense. Proficiency in VBA & Insurance industry experience will be an added advantage
Meticulous to ensure accuracy of deliverables
Ability to manage multiple priorities effectively in a fast-paced environment, work effectively under pressure with tight timeline
Resourceful, Independent & strong problem-solving skills
Great interpersonal skills and enjoy working in a team
Strong communication skills (both verbal and written) to interact with stakeholders