Description
We are seeking a Senior Managing Consultant, Business Development, Services, Francophone Africa to join our team. As a key differentiator for Mastercard, the Services Business Development team provides cutting-edge services that help our customers grow. You will be responsible for driving revenue for Anglophone and Francophone West Africa business.
Responsibilities:
- Develop and deliver in-region sales strategy and direct all business development with direct revenue responsibility
- Deliver against aggressive sales goals
- Act as a Player-Coach with expectation to travel extensively to help selling process and coach team
- Develop and maintain relationships with customers at the most senior levels
- Strong communication and influencing skills, with ability to present to senior client audiences and influence large deals
- Excellent problem-solving and analytics skills, with ability to go head-to-head and influence internal stakeholders and customers alike with fact-based thinking
- Serve as the face of Mastercard Services to senior-level client stakeholders, including c-suite
- Partner with leadership to develop a plan for Services to support their strategic imperatives
- Facilitate implementation of strategies and action plans, acting as a link between customer needs and Mastercard resources
- Build, recruit, manage, develop, and coach a team responsible for each customer's business opportunities to increase revenue, share, and volume
- Partner closely with all product teams to ensure customer needs and product innovations align with development roadmaps
- Partner closely with Advisors & Consulting Services and Finance teams to drive and actively track delivery and revenue
- Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
Requirements:
- Deep understanding of the suite of Mastercard Advisors value propositions with a thoughtful approach to executing against a defined territory
- Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise
- Preferably strong consulting and/or data-driven solution-selling background
- Strong networker across relevant stakeholder base with the ability to listen, build common ground, and influence to effectively advance business opportunities and generate revenues
- Proven track record of progressively complex sales and strategic account management experience within the financial services sector; payments industry experience is preferred
- Demonstrated successful account management experience
- Revenue management and P&L experience
- Successful conflict resolution experience
- Goal-setting abilities, along with strategic planning and succession planning experience
- Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
- Written and verbal communication in both French and English