Elastic, the Search AI Company

Principal Regional Services Partner - Japan

Elastic, the Search AI Company
remote senior full-time Japan
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First indexed 18 Apr 2026

Description

We are seeking a Principal Regional Services Partner to join our Professional Services team in Japan. As a Principal Regional Services Partner, you will play a key role in growing our Services business and building trusted customer relationships.

Key Responsibilities:

  • Evangelise Elastic's ability to deliver business outcomes and our delivery methodology to our customers
  • Apply industry expertise and business insight to understand customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
  • Exceed growth and bookings targets, ensure organisational health, and drive customer satisfaction
  • Ability to create Enterprise services proposals, draft custom Scope of Work and engage customers, especially C-Level, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationship
  • Develop and lead a territory plan and a personalised account plan for each customer, which aligns with their business goals
  • Forecast accurately and timely, build a pipeline, and progress opportunities to deliver YOY growth
  • Form a strong relationship with the Sales, Customer Success organisation, and regional Alliances/Partner organisations that are instrumental to success
  • Participate in enhancing our service delivery methodology, services practice, and industry POV's

Requirements:

  • 10+ years of consultative sales experience, consistently exceeding quotas across large enterprise accounts
  • 5+ years of experience in selling and delivering professional services within strategic consulting firms, large-scale system integrators, or professional services divisions of software organisations
  • Proven track record to build, nurture, and maintain C-level relationships, earning recognition as a trusted advisor
  • Strong track record in expanding key accounts and managing complex, multi-million-dollar pursuits
  • Highly collaborative professional who thrives in complex, matrixed organisational structures
  • Expertise in developing compelling responses to both functional and technical components of RFIs and RFPs
  • Demonstrated project and account management capabilities with a focus on results and client satisfaction
  • Exceptional teammate with outstanding interpersonal and communication skills
  • Thrives in fast-paced, dynamic environments, maintaining composure and delivering excellence under pressure

Additional Information:

  • As a distributed company, diversity drives our identity
  • Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life
  • Your age is only a number
  • It doesn't matter if you're just out of college or your children are; we need you for what you can do
  • We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do
  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/elastic/jobs/7546712