Description
Salesforce is seeking a Specialist Solution Engineer to join their team in Bogota, Colombia. As a Specialist Solution Engineer, you will be the subject matter expert for Tableau and its family of products, including Tableau Cloud, Tableau Server, Tableau Next, and CRM Analytics. You will help customers across LATAM become more data-driven by showing how a trusted, governed semantic foundation turns data into decisions.
Responsibilities:
- Partner with Account Executives to understand each customer's business goals and challenges throughout the sales cycle
- Build trusted relationships with business and technical stakeholders by understanding their data and analytics strategy and identifying the right Tableau solution
- Run discovery sessions and workshops with business users to define and build solution prototypes
- Build and deliver customized demos that prove business value, including semantic models and analytics interoperability across Tableau Cloud, Server, Tableau Next, and CRM Analytics
- Present the value of Tableau clearly to business users, managers, and leaders
- Demo and position Tableau's latest innovations, such as Tableau Knowledge and Tableau Studio, and show how they fit with the customer's existing data stack
- Contribute technical responses to RFPs/RFIs
- Enable the broader Solution Engineering team and adjacent teams to position Analytics within the Salesforce portfolio, through webinars, best practices, and knowledge sharing
- Share customer feedback with the Product and GTM teams
- Manage several customer engagements at once across LATAM, prioritizing with the sales team
- Keep growing your expertise in Tableau, CRM Analytics, and the Salesforce platform
- Willingness and flexibility to travel as needed
Requirements:
- 3+ years in technical pre-sales, consulting, or analytics roles, and a Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent experience
- Hands-on experience with Tableau, CRM Analytics, or similar BI tools (Power BI, Looker)
- Experience analyzing data, identifying trends, and building visualizations
- Python and/or JavaScript is a plus
- Familiarity with data modeling, semantic layers, and data warehouse concepts
- Excellent verbal and written communication, and the ability to present in person and online to diverse audiences
- English and Spanish required
- Ability to support the sales team with business value articulation and product positioning
- Creative mindset that looks for new ways to solve customer problems and bring fresh ideas to customers and the team
- Strong time management to run multiple projects and sales cycles in parallel
- Committed to team goals as well as individual ones