Description
We are seeking a talented individual to join our team as a Sales and Service Advisor at our branch in Corregidora, Querétaro, Mexico.
As a Sales and Service Advisor, you will be responsible for improving the customer experience at the branch by providing exceptional service at the counter and promoting our products and services to current and potential customers.
Responsibilities:
- Provide excellent customer service and promote our products and services
- Refer customers to promoters or alternative channels to increase profitability at the branch
- Work in a team environment to achieve sales goals and objectives
Requirements:
- Bachelor's degree in Economics, Administration, or Finance (completed or in progress)
- Minimum 6 months of experience in customer service and/or sales, preferably in the financial sector
- Availability to work Monday to Saturday
Skills:
- Customer orientation and sales focus
- Teamwork and collaboration
- Results-driven and problem-solving approach
- Adaptability to change
We offer:
- Direct hiring by the bank
- Base salary, quarterly bonus for performance, Christmas bonus, vacation premium, life insurance, major medical expense insurance, loans, discounts on bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career plan tailored to your aspirations
At HSBC, we value diversity and inclusion, and strive to create a culture of respect and equality of opportunity.