Description
The Security Operations Associate supports daily physical security operations while delivering a high level of customer service to employees, visitors, and stakeholders. This role is responsible for front-facing security functions including all physical security support as needed, documentation management, and badging services, while also assisting with general site security tasks.
The ideal candidate is professional, detail-oriented, and customer-focused, with strong communication skills and a commitment to maintaining a safe and secure environment. The ability to operate in a fast-paced, dynamic setting are required.
Responsibilities:
- Assist with employee and contractor badge creation, activation, and deactivation
- Assist with maintaining accurate records of badge issuance and access levels
- Implement and maintain a culture of customer service excellence while enforcing security policies
- Ensure adherence to company security policies and procedures
- Assist in developing security training
- Maintain organized and accurate documentation of security activities
- Support audits and inspections as required
Qualifications:
- High school diploma or equivalent required
- Ability to work in a fast-paced, dynamic environment
- English language proficiency
Preferred Skills:
- Ability to handle sensitive information with discretion
- Strong interpersonal and communication skills
- Ability to de-escalate and diffuse situations professionally
- Basic computer skills for reporting and access systems
Work Environment:
This role will require working both indoors and outdoors, including extended periods outside depending on operational needs.
Physical Demands:
Ability to stand or sit for extended periods as required.
Additional Information:
Benefits:
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Saronic pays 100% of the premium for employees and 80% for dependents
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan with company match
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office