Description
We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as a Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms.
What You'll Actually Be Doing
- Manage ESMB organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in English.
- A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts.
- Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.
- Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
- Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators.
- Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
- Solutioning is fundamental to the SE role.
- Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives.
- Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
- Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.
- Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
- Develop and deliver the story of the customer experience aided by Salesforce technologies.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
- Ability to travel based on territory alignment and region.
You're Our Person If..
- B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills.
- Ability to work as part of a team to solve technical problems in varied political environments.
- Minimum of 2 years of professional experience.
- Fluency in English is a must to communicate with customers.
Even Better If..
- Salesforce Certifications.
- Previous experience as a solution/sales engineer for a CRM company or similar technology.
- Basic programming experience in HTML and other web based technologies.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life.