Description
This role will be part of Paidy, a company acquired by PayPal in 2021. As a Senior Analyst, you will work independently and collaborate internally to determine appropriate actions and influence the quality, efficiency, and effectiveness of processes and programs.
Essential Responsibilities:
- Work independently on sales development tasks
- Collaborate internally to improve processes and programs
- Influence the quality and efficiency of sales initiatives
- Determine appropriate actions considering alternative solutions
- Lead small projects and provide guidance to junior team members
Additional Responsibilities:
- Build and maintain relationships with existing merchants through regular visits and online meetings
- Gather information from merchant operations personnel, including usage status, customer reactions, and issues
- Design post-implementation KPIs for merchants and monitor them regularly
- Make improvement and campaign proposals based on KPIs
- Share customer feedback internally and incorporate it into product improvements and new services
Minimum Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
Preferred Qualifications:
- At least approximately three years of experience in corporate sales, account management, or relationship-based sales
- Sales experience in fields such as financial services, payments, retail, or SaaS
- A proven track record of building long-term relationships with merchants and store representatives
- Experience using data and KPIs to identify issues and develop proposals