Service Assistant/Front Desk Staff

You have the chance to join Porsche Centre Augsburg, a successful sports car dealership. Our goal is to continue our success and provide excellent customer service.

We are looking for a Service Assistant/Front Desk Staff to join our team. As a Service Assistant, you will be responsible for greeting customers, planning service appointments, and managing customer data. You will also be involved in preparing vehicles for collection, providing information about service offerings, and preparing service reports.

Responsibilities:

• Greet customers and provide exceptional customer service
• Plan and coordinate service appointments and customer mobility
• Manage customer data and vehicle records
• Prepare vehicles for collection and ensure they are ready for handover
• Provide information about service offerings and respond to customer inquiries
• Prepare service reports and ensure accurate documentation

Requirements:

• Completed commercial or technical training
• High level of reliability, flexibility, and willingness to work
• Friendly and approachable demeanor with excellent communication skills
• Previous experience in the after-sales sector and service assistant certification desirable
• Good understanding of MS Office and ability to learn new software quickly
• Valid driving license (class B)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Working Hours:

• 40 hours per week

If you are interested in this opportunity, please submit your application with your earliest possible start date and salary expectations to bewerbung@seitz-gruppe.de.