Description
We are seeking a Portuguese Customer Service Agent to join our team at TaskUs. As a customer service agent, you will provide accurate and timely responses to client inquiries via various support channels, including phone, live chat, and email, while maintaining a high level of professionalism and customer satisfaction.
Responsibilities:
- Provide exceptional customer service to clients through various support channels
- Respond to client inquiries in a timely and professional manner
- Maintain a high level of customer satisfaction
Requirements:
- Full-time availability (48 hours per week, with 2 days off)
- Advanced writing skills in Portuguese
- Effective communication skills in Portuguese
- Technical competence in multichannel communication (voice, email, and social media)
What We Offer:
- Competitive industry salary
- Comprehensive benefits package, including:
+ 100% prepaid medicine for you and 50% for two family members + Dental plan + Life insurance + Wellness programs + Birthday day off + Growth opportunities + Excellent organisational culture (#People1st)
Our Culture: At TaskUs, we prioritise our employees' well-being and offer a range of benefits to support their growth and development. We believe in fostering an inclusive environment and making a positive impact on the community.