Description
When you join Valvoline Global, you join a culture that is committed to treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.
We have a rewarding opportunity as a Service Route Representative in Savage, MN. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.
The Service Route Representative is responsible and accountable for providing top quality service, distribution of batteries and associated products, and great customer service support to their respective serviced locations, stores, or affiliates. They will be assigned and responsible for a company delivery truck, company-assigned laptop/tablet and company-assigned iPhone/smartphone.
Key responsibilities include:
Delivering new and used batteries (cores) and ancillary products. Troubleshoots all technical issues with battery testing equipment. Maintains battery inventories or PAR levels, battery rotations (when needed, based on date code), battery warranties and processing, inventory control, warehouse management (where applicable) and overall account management.
Driving within the safety parameters of VCA and Valvoline.
Running data reports to assess performance or identify service/sales improvement opportunities. Works closely with Service locations and store management to exceed their inventory and service needs. Provides daily operational support, insight and service to the locations they service.
Meeting service and supply goals and budgets as set by the Territory Manager.
Maintaining all company-required logs, records, and reports daily.
Maintaining proper vehicle appearance and condition.
Acting as a back-up service route manager for other regions as needed.
Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.
To be successful in this role, you will need:
High school diploma or equivalent
Minimum of one year of Sales/Account Management experience
Ability to travel locally up to 80%
Warehousing, inventory, or stock control experience
Delivery route experience
OSHA and DOT knowledge
Excel skills
Must be able to lift 50-75 lbs. unassisted, while balancing and carrying equipment (includes bending, kneeling, lifting, etc.) - lifting, loading/unloading and delivering automobile batteries required
Ability to withstand exposure to noise from traffic, cell phone, etc. on a daily basis
Must be authorized to work in the U.S.
Preferred qualifications include:
Associate's or Bachelor's Degree
Previous automobile battery delivery experience
Customer Service Certificate
In this role, you will have access to a range of benefits, including:
Health insurance plans (medical, dental, vision)
HSA and flexible spending accounts
401(k)
Incentive opportunity*
Life insurance
Short and long-term disability insurance
Paid vacation and holidays*
Employee Assistance Program
Employee discounts
Tuition reimbursement*
Adoption assistance*
*Terms and conditions apply, and benefits may differ depending on position.