Description
We're building the future of behavioural health quality and safety. We're hiring a Clinical Quality Lead to support our clinical quality monitoring initiatives and our Ongoing Professional Practice Evaluation Program for our network of therapists.
You'll work cross-functionally with Operations, Compliance, Product, Engineering, and other teams to build robust clinical quality frameworks and optimize chart review workflows. This is an exceptional opportunity to reimagine how behavioural health quality is defined and measured at a rapidly scaling, mission-driven company.
The Clinical Quality Lead will:
- Support our Professional Practice Evaluation programs, directly improving clinical outcomes across our provider network of therapists
- Conduct routine chart reviews and monitoring, providing feedback to clinicians and creating remediation plans for documentation concerns
- Collaborate with Operations team to develop automated quality monitoring systems
- Work closely with clinical teams and peer reviewers, building clinical oversight capabilities as we scale
- Partner with cross-functional teams to optimize workflows and create scalable feedback systems for providers
This role requires a clinician with 5+ years of post-graduate experience as an Independently Licensed Therapist (LPC, LCSW, PhD, or PsyD), experience completing quality chart reviews and audits for healthcare organisations, and a track record of training others on clinical documentation standards.
The expected base pay range for this position is $105,400 - $155,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
Benefits offered include:
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development