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From the employer's careers site First seen 8 Nov 2026

Ambassador

JLL Hong Kong, SAR, China On-site full-time

The employer hasn't listed a salary.

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Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

We are seeking an Ambassador to support the Manager in supervising a team of Ambassadors for the handover of new developments. The successful candidate will manage and coordinate pre-handover preparation works, takeover/handover of units, and follow up on defect rectification works.

Responsibilities:

  • Support the Manager in supervising a team of Ambassadors for handover of new developments
  • Manage and coordinate pre-handover preparation works, takeover/handover of units, and follow up on defect rectification works
  • Follow up on defects list, queries, and complaints raised from the owners
  • Coordinate with contractors in handling owner's defect rectification work

Requirements:

  • Degree in Hospitality Management or related field
  • Experience in hospitality or clubhouse would be a definite advantage
  • Customer-oriented, with excellent interpersonal and communication skills
  • Interested in meeting/taking to different kinds of people, a good listener, and willing to tackle customers' needs
  • Excellent command of both spoken and written English and Chinese
  • Hands-on PC skills

Location: On-site – Hong Kong, SAR, China

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Skills

Required

  • Hospitality Management
  • Communication
  • Interpersonal skills
  • English
  • Chinese
  • PC skills

Nice to have

  • Experience in hospitality or clubhouse

Ready to apply?

You apply with the employer directly. Their original posting is here: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Customer-Services-Officer_REQ540548

Apply on JLL