Description
We are seeking a highly skilled Receptionist to join our team at the Jequitimar Guarujá Resort e Spa, a high-end hotel located on the coast of São Paulo.
As a Receptionist, you will be responsible for providing exceptional customer service to our guests, presenting rooms and rates based on predetermined parameters, and responding to guest inquiries via phone.
Key responsibilities include:
- Greeting and serving guests and clients
- Presenting rooms and rates
- Responding to guest inquiries via phone
- Ensuring compliance with Reception & Front Office procedures
- Maintaining accurate records of client information
- Analysing and suggesting new strategies and service differentials for clients
Additional requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in using hotel management software
This is a full-time position, and we encourage applications until 30 December.
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