WFM - Reports Analyst

Join us in our mission to build engaging player communities and offer outstanding experiences!

The WFM Reports Analyst will create both run-rate and ad-hoc reports that are accurate and submitted within defined timelines. The role is responsible for analysing operational data, identifying trends, and providing insights that support performance management, and overall business decision-making.

Responsibilities:

• Analyse data trends and spot data anomalies
• Evaluate current reporting and proactively suggest new reports or improvements to existing reports
• Work with multiple Points of contact within the organisation to create various reports
• Ensure that reports are thoroughly reviewed and corrections are made as necessary
• Explain the reports as required

Technical:

• Intermediate to advanced knowledge & use of Microsoft Excel, Word and Google Sheets
• Excellent analytical skills

Behavioural:

• Ability to work in a fast-paced, aggressive growth environment
• Pay strong attention to detail and accuracy
• Excellent organisational skills
• Able to work independently, but is also a team player
• Comfortable working in any shift / time zone

Requirements:

• Excellent English communication skills both spoken and written
• Experience in Workforce Management or as Reports/Data Analyst

Benefits:

• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy