Description
The Desktop Engineering Supervisor oversees the engineering, automation, and lifecycle management of all corporate endpoints, ensuring a secure, reliable, and scalable end-user computing environment.
This role blends hands-on technical expertise with leadership responsibilities, guiding a team of Desktop Engineers and Support Analysts while driving modernization initiatives across device management, imaging, patching, software deployment, and endpoint security.
The ideal candidate is a forward-thinking technical leader with strong communication skills, deep experience in modern endpoint management platforms, and a passion for automation, standardization, and continuous improvement.
Responsibilities:
- Oversee the engineering, automation, and lifecycle management of all corporate endpoints
- Guide a team of Desktop Engineers and Support Analysts
- Drive modernization initiatives across device management, imaging, patching, software deployment, and endpoint security
Required qualifications:
- 5+ years of experience in Desktop Engineering, Endpoint Management, or EUC roles
- 2+ years in a technical lead or mentorship capacity
- Deep experience with modern endpoint management platforms (Intune, Jamf, SCCM/MECM)
Preferred qualifications:
- Experience with Conditional Access, identity-driven security, and Zero Trust concepts
- Familiarity with endpoint analytics, telemetry, or monitoring tools
- Experience with virtual desktop platforms (Azure Virtual Desktop, Citrix, VMware Horizon)
- Relevant certifications (Microsoft, Jamf, ITIL, CompTIA)