Description
Delivery Manager (Secret II Clearance)
We're seeking a Delivery Manager to lead a portfolio of projects and/or programs for global clients. As a Delivery Manager, you will drive successful outcomes, delivering programs in the most optimal way to realise maximum value to our clients.
Key Responsibilities
- Lead a portfolio of projects and/or programs for global clients
- Drive successful outcomes, delivering programs in the most optimal way to realise maximum value to our clients
- Take full ownership of your portfolio, putting your arms around all aspects, actively mitigating risks and issues, driving high standards of quality and best practice, and being in full control of the costs, timelines and scope
- Manage the commercial aspects of your projects and programs, ensuring appropriate contractual cover is in place, monitoring expenditures, and ensuring cost-effective utilisation of people and resources
- Work with a high degree of autonomy with minimal supervision, seeking and knowing when to engage the Delivery Managers for support leading a program or portfolio of projects to one or more global clients
- Lead and manage the delivery teams engaged across your projects portfolio and ensuring their wellbeing and continued effectiveness
- Work with relevant partners and partner staff engaged on your projects to develop their skillsets and enhance the partner capabilities
- Work alongside our GTM teams to manage the overall client relationship including identifying new opportunities and forecasting ongoing project demand
- Drive continuous improvement across your delivery projects and feeding back process improvements to wider delivery teams and where appropriate identifying improvements to feedback to our Product and R&D teams
Requirements
- Strong background of complex IT system Program management and a track record of getting systems live and programs delivered
- Strong client engagement management, for example, gained via a professional services, or a client facing, environment in a technology company, and the ability to deal with senior and challenging stakeholders
- Ability to inspire and lead others to a common mission and objective
- Ability to collaborate across multiple teams to drive solutions to complex problems and challenges
- Ambitious standards matched with a sense of humility and overall, a desire to get the right thing done in the right way
- Ability to grasp complex concepts and to communicate with clarity and gravitas across a range of subjects
- High degree of emotional intelligence, leadership, and the ability to effectively listen to employee feedback and address needs
- Valid Secret-level II government security clearance, either current or within the past year
Benefits
We offer a competitive salary, company bonus, 100% RRSP match up to 5%, competitive annual leave, plus your birthday off, parental leave, PTO, and observed holidays. We also offer comprehensive benefits coverage, including mental health support, fitness reimbursements, and financial well-being. Tax-advantageous benefits, such as commuter benefits, healthcare, and dependent care are also available. Regularly bench-marked salary rates, well-being days, volunteer day off, work from home equipment, free Calm App Subscription, continuous training and development, employee referral program, team social budget & company-wide socials are also part of our benefits package.