Description
At Flow, we're opening a new neighborhood store called Flow Grocer, which stocks local and environmentally friendly products. As an Organic Grocery Associate, you will be responsible for greeting customers, recommending products, processing orders, and maintaining a clean and organized store.
Responsibilities: Actively engage and connect with customers, answering product inquiries and tailoring product recommendations to meet their needs. Process all orders in the POS system with speed and accuracy. Monitor and maintain inventory levels, ensuring stock is always replenished. Stock and face all areas of the store, including the produce display, the merchandisers and retail shelving. Packing orders for pickup, delivery and in-store shopping with care to maintain product quality during transport. Clean, sanitize and organize the counters and store to maintain a safe and beautiful environment for customers. Stay informed about trends and events in the wellness space, including Flow Events and programs. Embody and champion Flow's brand values in all interactions with customers, vendors and colleagues. Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.
Ideal Background: Experience working in food & beverage, hospitality, or retail with a focus on customer service and creating memorable guest experiences. Involvement with new store openings, systems implementation and developing culture is a plus. Excellent communication skills with the ability to work calmly and effectively under pressure. Ability to manage multiple tasks simultaneously and set priorities in a high-speed environment. Strong problem-solving skills and attention to detail. A growth mindset with the ability to gain a deep knowledge of all products in the store. Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures.