Description
At the centre of Great Britain’s energy regulation, Ofgem protects consumers, oversees the energy sector and needs leadership that can focus on the decisions that matter most. We're looking for an Executive Assistant to join us and play a central role in enabling our leaders to deliver for consumers and the future of Britain’s energy system.
Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.
We’re offering a permanent role with the chance to move beyond traditional administrative support and operate at the heart of important business activity. Working alongside Directors and senior leaders, you’ll gain valuable exposure to organisation-wide priorities and the strategic decision-making that shapes our work.
This highly visible role will give you insight into digital transformation, people strategy, organisational change and operational delivery, while enabling you to build relationships across multiple teams and functions. You’ll become a trusted presence within a fast-moving senior environment, combining excellent organisation with judgement, discretion and strategic awareness to help leaders focus on delivering their priorities.
We're looking for someone with significant Executive Assistant experience supporting Directors or senior leaders, excellent organisational capabilities and the confidence to operate effectively within a busy and demanding environment. You’ll bring exceptional attention to detail, strong communication and relationship-building skills, sound judgement and discretion, alongside the ability to manage competing priorities independently. Experience supporting multiple Directors within an HR and/or Technology directorate would also be valuable.
In return, you’ll gain senior-level exposure and the chance to broaden your professional experience while contributing to work with a meaningful impact on consumers and the UK’s energy future. You’ll also discover an inclusive and collaborative organisation committed to flexibility and employee development, various location options and an extensive package of benefits and perks.
Key Responsibilities
- Strategic Support: Proactively manage the Director/s time and forward plan to ensure their diary aligns with strategic priorities and organisational objectives, enabling them to operate effectively and focus on high-value activity.
- Stakeholder Management: Effectively manage complex internal and external stakeholder relationships, acting as the first point of contact and handling all enquiries professionally to promote a positive image of the directorate and wider organisation.
- Information Flow & Co-ordination: Work closely with Private Secretaries to ensure the Director/s receives all required papers, briefs and materials in good time, allowing sufficient opportunity for review, feedback and preparation ahead of meetings.
- Administrative Excellence: Undertake any additional tasks commensurate with the role, as required by the Director/s or Private Secretaries, to support the smooth running of the directorate.
Key Outputs and Deliverables
- Proactively manage the Director/s diary, ensuring their time is managed efficiently and aligns with their strategic priorities.
- Effectively manage complex key external and internal stakeholder relationships, acting as the initial point of contact for stakeholders and handling all queries in an efficient and professional manner to promote a positive image of the directorate.
- Develop and maintain excellent working relationships with colleagues within the directorate and across the wider organisation, to ensure a high level of service to the Director/s.
- Work with Private Secretaries to ensure the Director/s receives relevant papers and briefings for meetings in a timely manner, so that they have sufficient time to absorb the content and provide any feedback prior to meetings.
Key Skills and Capabilities
- Demonstrates strong strategic thinking and problem-solving skills to anticipate issues and provide actionable recommendations.
- Strong strategic awareness with the ability to anticipate the Director/s priorities and plan accordingly.
- Excellent organisational and diary management skills, with proven ability to coordinate complex schedules.
- Highly effective communication skills, with the confidence to engage and influence senior stakeholders.
- Ability to build and maintain strong working relationships across the organisation and with external partners.
- Strong information handling skills, with the ability to distil complex material into clear, actionable insights.
- Exceptional attention to detail and accuracy, with the ability to manage competing priorities under pressure.
- High level of discretion, professionalism and sound judgement when managing confidential or sensitive information.
- Proficiency in MS Office, OneNote and digital tools, with the ability to adapt to new systems and processes.
Benefits
Alongside your salary of £35,232 - £48,561 per year, Ofgem contributes towards you being a member of the Civil Service Defined Benefit Pension scheme. We offer a comprehensive and competitive benefits package which includes:
- 30 days annual leave after 2 years
- Excellent training and development opportunities
- The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits
- Hybrid working (currently 1 day a week in the office but this is kept under review)
- Flexible working hours and family friendly policies