Account Executive, Velocity Grower (Japanese-speaking)

As an Account Executive, Velocity Grower (Japanese-speaking), you will play a key role in identifying opportunities for our users to get the most out of Stripe by quickly understanding their needs and driving commercial outcomes.

The Existing Business team is a highly consultative group that manages relationships with and is responsible for the growth and retention of Stripe's fastest growing users.

Responsibilities:

• Manage a portfolio of Stripe's SMB users
• Proactively identify growth opportunities with existing accounts, manage outreach strategies and drive upsell
• Strategically identify, engage, grow and retain Stripe's fastest growing SMB users
• Work with cross-functional teams in a collaborative way to achieve your and team targets
• Manage incoming and proactive contract renewals and close business with existing accounts
• Balance reactive client requests along with proactive engagements to maximise impact and client value
• Solve complex client needs and work across product, marketing, risk and operations teams to improve our product

Requirements:

• 3 years of experience in solution sales field or customer success
• Superior verbal and written communication skills in both English and Japanese
• Ability to understand the Stripe API
• Experience with Excel and SQL, or a willingness to learn

Preferred Qualifications:

• Ability to understand the Stripe API
• Experience with Excel and SQL, or a willingness to learn