Description
As our Ecommerce Operations Specialist (maternity cover), you will help us deliver on our purpose of Bringing People Closer. You’ll join an international, open-minded e-commerce team that works closely together to grow our online sales and showcase our products to customers around the world.
In this role, you’ll be involved in the day-to-day operations of a global e-commerce business. You will play a key part in running our online store and supporting the launch of new initiatives. Your main responsibilities will include:
- Coordinating product launches and managing the product lifecycle on steelseries.com
- Monitoring order flow and inventory levels to ensure a smooth customer experience
- Managing promotional activities (on-site campaigns, discount codes, employee purchase programs, etc.)
- Monitoring, analysing, and reporting on marketing and sales activities
- Providing general support and maintenance of our e-commerce store in close collaboration with colleagues across functions
To thrive in this role, we imagine you recognise yourself in the following:
- Bachelor’s degree in Online Marketing, E-commerce, Business Administration, or a similar field
- Around 3–4 years of experience in a similar role (including internships or student assistant positions)
- Experience with Contentful (or a comparable content management system) and hands-on online shop merchandising, including planning, configuring, and optimising product and content placements to drive commercial performance
- Knowledge of Salesforce Commerce Cloud (SFCC) or a similar e-commerce platform is a plus
- Preferably some familiarity with the consumer electronics industry
- Solid skills in Microsoft Office, especially Excel
- Strong attention to detail, with an analytical and task-oriented mindset
- Very good written and spoken English; additional languages are a plus
Our offer includes a competitive pay, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan. We also offer an environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices.