Senior Data Scientist, Trust and Safety

Data & Analytics

We are seeking a Senior Data Scientist to independently own and drive analytics initiatives for Family Experience (FamXP), Investigation analytics and Trust and Safety, with a focus on impacting team and product outcomes.

Responsibilities

• Own and deliver end-to-end analytics projects for Family Experience and Trust & Safety that drive team outcomes and measurably influence product/org outcomes, from problem framing through impact measurement; can range from telemetry implementation to reporting to automation (from Workato to ML)
• Solve ambiguous Family Experience and Trust & Safety problems by designing analyses, evaluating options/tradeoffs, and making independent decisions that keep work moving in a dynamic environment
• Execute team and product/org strategy through analytics planning: translate strategy into metrics, roadmaps/backlogs, and clear success criteria; contribute to setting team goals
• Build and maintain production-quality metrics, dashboards, and data models that monitor safety, parental controls, and age-appropriate experiences across Epic’s ecosystem
• Drive alignment around approach and outcomes with Trust & Safety, Product, Programming, Legal, and Policy partners across the team and organization, managing expectations and trade-offs
• Handle sensitive data related to minors and safety incidents with discretion, applying privacy/security best practices and Epic data governance requirements
• Mentor others on the team and within the product/org: share best practices, review work, and raise the bar for how analytics is done

Requirements

• 6-10 years of demonstrated ability to own and deliver analytics projects that execute team outcomes and influence product/org outcomes
• Strong SQL skills (Python, PySpark a plus) and experience working with large-scale datasets; comfort in modern data environments (e.g., Snowflake/Databricks/Spark); familiarity with version control and workflow orchestration tools (Airflow or similar) is a plus
• Proven ability to solve ambiguous problems and make independent decisions on team projects with minimal/no oversight
• Experience turning messy data into production-quality metrics, dashboards, and data models that support operational monitoring and decision-making
• Strong judgment handling sensitive or regulated data; working knowledge of privacy/security practices and relevant compliance concepts
• Ability to execute team + product/org strategy via planning and prioritization; can translate goals into measurable outcomes and help set team goals
• Track record of driving alignment and collaboration across immediate/adjacent teams and the broader product/org
• Clear communicator who can align stakeholders through concise updates and documentation that drive decisions and action
• Evidence of mentoring others on the team/product org (coaching, reviews, raising standards)
• Domain strength in Trust & Safety and/or family experiences online (e.g., moderation, account safety, community health, fraud, or safety feature measurement)

Benefits

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.