Description
Mastercard is seeking a Vice President, Account Management - Global Financial Institutions to lead a high-performing, globally distributed account team and own the end-to-end strategy for a partnership with one of Mastercard's largest global financial institution partners.
The successful candidate will be responsible for:
- Owning and executing the regional account strategy, driving revenue growth, share gains, and long-term value creation for both Mastercard and the client
- Identifying and scaling strategic opportunities across issuing, emerging payment flows, new products, and platforms
- Managing senior-level engagement with regional senior stakeholders, positioning Mastercard as a strategic partner
- Delivering against revenue, volume, and P&L targets; owning account financial performance
- Leading complex RFP, pricing, and contract negotiations, including renewals and competitive retention strategies
- Executing integrated sales and business development plans in partnership with product, marketing, and regional teams
- Developing a deep understanding of the client's business, operating model, and strategic priorities, and aligning Mastercard capabilities accordingly
- Ensuring consistently high client satisfaction across products, services, innovation, and relationship management
- Leading and developing a diverse, high-performing global account team
- Orchestrating cross-functional alignment across sales, product, marketing, technology, legal, compliance, risk, and operations
- Fostering a culture of accountability, collaboration, and continuous improvement
The ideal candidate will have:
- Deep experience in the global payments, financial services, or fintech ecosystem
- Strong relationship-building skills, with the ability to create trust and credibility with senior stakeholders
- Demonstrated experience leading complex, cross-functional deal processes end-to-end
- Strong strategic and conceptual thinking, paired with sound business judgment and financial acumen
- Exceptional executive communication skills, including the ability to influence without direct authority
- Data-driven problem-solving skills, with strong project management and organizational discipline
- A bachelor's degree, with an advanced degree a plus
- Fluency in English, with Mandarin and/or Cantonese preferred