Description
We're looking for a Senior Strategic Partner Manager, Solutions to join our team. As a key member of our Partner organization, you will play a critical role in building a global Solutions Partner Program that equips ZoomInfo's top implementation partners to deliver successful project outcomes and ensure ongoing customer adoption.
Your primary responsibilities will include designing and managing the global Solutions Partner Program and methodology, working with the partner team, delivery and account teams to ensure the proper program elements, resources, and processes are in place to support solutions partner's success, providing full program strategy, project management and timely updates on key solutions partner success initiatives, and being the trusted advisor for ZoomInfo solutions partners.
You will also work collaboratively with Partners and internal ZoomInfo delivery and technical experts to develop repeatable frameworks built from successful customer deployments, collect qualitative and quantitative data points to measure and report on individual partner performance based upon key metrics (KPIs) to ensure a high standard of implementation quality from our top partners, and play an active role in contributing to the evolution of ZoomInfo’s overall partner program and strategy.
Additionally, you will architect and manage partner business planning, QBRs, assessments, etc., own and manage partner interactions with ZoomInfo Team (Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership), handle administrative functions related to Partner Account and ensure internal tools are updated and sales hygiene is maintained, and support Partners and internal stakeholders’ ad-hoc requests and jump in where needed.
Core systems and tools you may be working with include Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, plus multiple other peripheral software tools in these ecosystems.
Requirements include 5-8 years of experience working with and handling solutions partners, confirmed track records of sales over-performance, existing SI partner relationships and network, strategic business and marketing planning capabilities, excellent interpersonal skills and a confirmed capacity to build positive relationships and close business with partners, proven ability to work cross-functionally, and self-motivation, strong self-management skills, and leadership qualities.