Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
Job Summary The Return to Work Representative is responsible for negotiating, facilitating, and monitoring successful return-to-work of claimants within appropriate disability duration guidelines and assisting case management staff with client competence decisions for individual positions.
Responsibilities
- Determine objective, quantifiable, medically supported work restrictions for assigned claims.
- Facilitate return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider, and claimant.
- Adhere to medical and legal regulations and accreditation standards in written communication.
- Contact employers to determine specific information regarding employment area.
- Maintain regular contact with clients following placement and make suggestions as needed for changing plans.
- Work closely with team members to ensure smooth transition from medical case management into job placement.
Requirements
- HS Diploma/GED required; Bachelor's degree from an accredited college or university preferred.
- Three (3) years of related experience including one (1) year of return-to-work or job accommodation experience or three (3) years of claims management experience.
- Working knowledge of return-to-work or job accommodation procedures.
- Good technical knowledge of claims management procedures.
- Excellent oral and written communications, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal skills.
- Excellent negotiation skills.
- Ability to work in a team environment.
Benefits A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.