Description
We are seeking a People Operations Specialist to join our team in London and support our employees across UK and EU markets.
As a People Operations Specialist, you will play a critical role in delivering a seamless employee experience throughout the entire employee journey.
Responsibilities:
- Respond to employee queries in an efficient and customer-centric manner
- Provide guidance on leave policies and ensure a smooth end-to-end experience
- Manage internal transfers and relocation requests
- Process Workday actions related to employee lifecycle
- Ensure operational onboarding and offboarding steps are completed
- Oversee immigration processes to maintain compliance
- Maintain employee content on Confluence
- Support the Payroll team with necessary documentation
- Produce employment documentation as needed
- Support the team in resolving complex international remote working requests
Wider team/business focus areas:
- Review and respond to audit requests to ensure operational compliance
- Contribute to local and global cross-team projects and initiatives
- Stay up-to-date with local employment laws and working practices
- Mentor and cross-train junior team members
Qualifications:
- Keen interest in supporting people and delivering excellent customer service
- Can-do attitude and positive customer-centric mindset
- Strong growth mindset with resilience and adaptability
- Excellent written and verbal English communication skills
- Experience working in a fast-paced shared services environment and/or a People team