Account Manager - Health Insurance

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

Job Details

This is a Work from Home position. Target base location Rochester and Syracuse. Territory responsibility will span from Albany to Buffalo.

Position Summary

• Builds strategic partnerships with assigned producers and customers to achieve profitable growth and cross-sell objectives for assigned business or customer segments, products, and assigned geographies.
• Strong understanding of customer needs and expectations across multiple market segments.
• Moderate influence on the sale and retention of business.

Fundamental Components

• Oversees targeted business prospects to develop new opportunities and cross-sell business to ensure profitable customers and help grow the business through consultative consulting, issue resolution, and superior service.
• Manages and builds producer relations as needed depending on book of business or market segment(s) being supported.
• Identifies opportunities to partner with the client by drawing from the entire spectrum of product lines, illustrating a keen understanding of clients' multifaceted needs and benefits utilizing Aetna's full product array.
• Develops, executes, and communicates company objectives that are aligned with prospect's objectives, financial position, and employee benefits strategy.
• Coordinates sales materials, testimonials, and support from SME's to put together presentations for clients.
• Delivers organized polished presentations of solutions with benefits tied to constituents' needs.
• Collaborates with underwriting to prepare competitive quotes for targeted prospects.
• Creates open enrollment plan with producer and plan sponsor to maximize enrollment.
• Monitors industry information and competitive environment of the marketplace to position Aetna's strength accordingly.
• Ensures product, pricing and services meet client's needs while meeting Aetna revenue growth and profit objectives.
• Collaborates with internal and external partners to uncover profitable growth and cross-sell opportunities within new or existing customers and to support post-sale activities.
• Coordinates sales materials, testimonials, and subject matter expert involvement in support of the successful delivery of constituent presentations.
• Manages/coordinates the integration of client's and Aetna's internal organizations and partners cross-functionally to complete sales, installation, and servicing.

Experience

• 3-5 years of relevant industry experience (Group medical, product preferred)
• Health and Life Insurance License
• Persuasive Presentation Skills demonstrating value and moving client to purchase.
• Deep understanding of business financials, products, and services
• Proficiency in Microsoft Office; Salesforce experience a plus

Education

• Bachelor's degree or equivalent work experience

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility